1. Email and communication
Drafting replies, summarising long threads, translating tone. Usually the fastest win: everyone has an inbox.
2. Meeting minutes and follow-ups
Automatic minutes from recordings or notes, with decisions, owners and deadlines. Nobody misses what was agreed.
3. Document and tender analysis
Reading long documents, extracting requirements, building compliance tables. One client cut 25 hours per technical proposal, 750 hours per year.
4. Automatic reports
Weekly and monthly reports generated from your data, in your template. Automating reports and supplier communication freed 1,820 hours per year in one operations team.
5. Customer support
Draft answers grounded in your documentation, triage of tickets, summaries of long cases. Humans stay in the loop for judgement.
6. Recruitment
CV screening against criteria you define, interview summaries, candidate communication. An HR team freed 30 hours per week this way.
7. Planning and operations
Aggregating scattered signals (ERP, email, Excel) into one view and simulating scenarios before deciding. A mould-making factory raised machine utilisation ~5% in two months.
8. Marketing and content
First drafts of posts, proposals and presentations in the company voice, at a fraction of the time.
9. An internal knowledge assistant
A private Company GPT that answers "what does the manual say" or "what is our policy on X" in seconds, with sources, without data leaving the company.
10. Agents for repetitive workflows
Beyond chat: agents that execute multi-step tasks with permissions, owners and an audit trail, working alongside the team.
Frequently asked questions
Which of these should we start with?
The one where your teams lose most hours on repetitive work. Fast, visible wins fund everything that follows.
Is company data safe in these tools?
It can be, with the right setup: private deployments, upload guardrails and clear data policies. That is part of the work, not an afterthought.
Do we need to change our current systems?
Usually not. Most of these use cases sit on top of email, documents and your existing ERP or CRM.